Privacy Policy

The website www.negomundocn.com is owned by NEGOMUNDO BUSINESS CENTER, which acts as the data controller of your personal information.

We have adopted this Privacy Policy to explain how we collect, use, and protect the information obtained through our website, as well as the reasons why we collect certain personal data. Therefore, we recommend that you read this Policy carefully before using our website.

At NEGOMUNDO, we are committed to protecting your personal information and ensuring its confidentiality and security.

Personal information we collect

When you visit the website of NEGOMUNDO BUSINESS CENTER, we automatically collect certain information about your device, including data from your web browser, IP address, time zone, and installed cookies. As you browse, we also collect information about the pages you visit, products viewed, search terms that brought you to the site, and how you interact with the content. We refer to this as “Device Information.”

Additionally, we may collect the personal data you voluntarily provide when registering or completing forms, such as: name, surname, address, email, phone number, city, organization, and payment information, in order to fulfill our contractual obligations or provide you with our services.

Why do we process your data

Our top priority is the security of our users’ data. For this reason, we only process the minimum amount of information necessary for the website’s functionality.

The information collected automatically is used solely to identify potential misuse and generate statistics on website usage. These statistics do not allow for individual user identification.

You can browse our site without telling us who you are or revealing any information that could identify you. However, if you wish to use certain features (such as subscribing to our newsletter, contacting us, or placing an order), you may be required to provide personal information. You may choose not to share your information, although some features of the site may not be available to you.

If you have questions about which data is mandatory, feel free to contact us at: contacto@negomundocn.com.

Your rights

If you are a resident of the European Union, Ecuador, United States of America, Peru, or the United Arab Emirates, you have the following rights regarding your personal data:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure (right to be forgotten)

• Right to restrict processing

• Right to data portability

• Right to object

• Rights in relation to automated decision-making and profiling

If you wish to exercise any of these rights, you may contact us using the information provided at the end of this policy.

Additionally, if you reside in Europe, please note that your data may be processed to fulfill contracts we have with you (e.g., a purchase) or based on our legitimate business interests. Your information may also be transferred outside Europe, including to Canada and the United States.

Links to other websites

Our site may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices of such external sites. We recommend reviewing their privacy policies before providing any personal data.

Information security

We protect the information you provide using secure servers and reasonable administrative, technical, and physical safeguards to prevent unauthorized access, misuse, or disclosure of your data. However, you should be aware that no data transmission over the Internet or wireless networks can be guaranteed to be completely secure.

Legal disclosure

We may disclose personal information if required by law, such as in response to a subpoena or other legal process. We may also do so in good faith when it is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to government requests.

Contact information

If you would like more information about this Privacy Policy or wish to exercise your rights regarding your personal data, you may contact us at:

Email: contacto@negomundocn.com

Return and Refund Policy

You have the right to cancel your order within 5 days without giving any reason.

The cancellation period is 5 days from the date you received the products or on which a third party you appointed, other than the carrier, took possession of the delivered product.

To exercise your right to cancel, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by writing to the following email: contacto@negomundocn.com

We will reimburse you no later than 45 days from the day we receive the returned products. We will use the same payment method you used for the purchase, and you will not incur any fees for the refund.

Conditions for returns

For the products to be eligible for a return, please ensure that:

• The products were purchased within the last 5 days

• The products are in their original packaging

The following products cannot be returned:

• Products made to your specifications or clearly personalized

• Products which, by their nature, cannot be returned, for example, those that deteriorate rapidly or have expired

• Products not suitable for return due to health protection or hygiene reasons and were unsealed after delivery

• Products that, after delivery, were inseparably mixed with other items by their nature

We reserve the right to refuse returns of any merchandise that does not meet the above conditions, at our sole discretion.

Returning products

You are responsible for the cost and risk of returning the products. You should send the products to the following address:

Calle Errol Cartwight y Sor Luisa de Marillac, Urbanización La Carolina, Machala - El Oro - Ecuador

We are not responsible for products damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We cannot issue a refund without actual receipt of the product or proof of return delivery received.

Gifts

If the products were marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the products were not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, the refund will be sent to the original purchaser.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us by email at: contacto@negomundocn.com

Terms and Conditions

Welcome to NEGOMUNDO BUSINESS CENTER

These terms and conditions outline the rules and regulations for the use of NEGOMUNDO’s website, located at: https://www.negomundocn.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use the NEGOMUNDO website if you do not agree with all of the terms and conditions stated here.

Cookies

This site uses cookies to personalize your online experience. By accessing our website, you agree to the use of necessary cookies.

A cookie is a text file placed on your device by a web server. It cannot run programs or deliver viruses. Each cookie is unique to you and can only be read by the server that issued it.

We use cookies for statistical and marketing purposes. You may choose to accept or decline optional cookies. Some cookies are essential for basic site functionality and do not require consent. By accepting required cookies, you also agree to third-party cookies used in integrated services like video players.

License

Unless otherwise stated, NEGOMUNDO BUSINESS CENTER and/or its licensors own the intellectual property rights for all content on this site. All rights are reserved.

You may access the site for personal use under the following restrictions:

You must not:

• Copy or republish material without prior authorization

• Sell, rent, or sub-license material

• Reproduce, duplicate, or copy material for commercial purposes

• Redistribute content unless explicitly stated

User Comments

Certain sections of the site may allow users to post comments or information. NEGOMUNDO does not filter or edit comments prior to publication. The views expressed are solely those of the commenters.

To the extent permitted by law, NEGOMUNDO BUSINESS CENTER shall not be liable for any comments or damages caused by them. We reserve the right to remove any comments deemed inappropriate, offensive, or in violation of these terms.

By posting a comment, you represent and warrant that:

• You have the right to post it and all necessary permissions

• It does not infringe any copyright, trademark, or third-party rights

• It is not defamatory, offensive, obscene, or illegal

• It will not be used for commercial, promotional, or unlawful purposes

By posting, you grant NEGOMUNDO a non-exclusive license to use, reproduce, edit, and authorize others to use and reproduce your comments in any media or format.

Links to Our Website

The following organizations may link to our website without prior written approval:

• Government agencies

• Search engines

• News outlets

• Online directories

• Institutionally accredited businesses (excluding NGOs and fundraising platforms)

Provided that the link:

• Is not misleading

• Does not falsely imply sponsorship or endorsement

• Fits within the context of the linking site

We may also consider link requests from:

• Recognized informational sites

• Community portals

• Trade or educational associations

• Accounting, legal, or consulting firms

If your organization would like to link to our site, please email us at contacto@negomundocn.com with your name, organization, contact details, and the URLs you intend to link from. Expect a response within 2–3 weeks.

Approved organizations may link to our site using:

• Our corporate name

• The full URL

• Contextual descriptions of the linked content

Use of the NEGOMUNDO logo or other graphics is not permitted without a prior license agreement.

External Content Liability

We are not responsible for content that appears on websites that link to ours. You agree to hold us harmless from any claims arising on your site. Links must not appear on any site that could be interpreted as defamatory, illegal, or infringing on third-party rights.

Reservation of Rights

We reserve the right to request the removal of any link to our website. You agree to remove links immediately upon request. We also reserve the right to amend these terms and our linking policy at any time. By continuing to link to our website, you agree to abide by these conditions.

Removal of Links

If you find any link on our site to be offensive, you may contact us at contacto@negomundocn.com. We will consider requests to remove links but are not obligated to do so or to respond directly.

Disclaimer

To the fullest extent permitted by applicable Ecuadorian law:

• We exclude all warranties, representations, and conditions relating to our website

• Nothing in this disclaimer will limit or exclude our (or your) liability for death, personal injury, or fraud

• We do not limit any liability in a way that would be contrary to applicable law

• As long as the website and its services are provided free of charge, we will not be liable for any loss or damage of any kind